Privacy Policy – Centos Digital

Effective Date: 22 July 2025

Last Updated: 22 July 2025

1. Introduction

Welcome to Centos Digital. We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us—whether through our website centosdigital.com, our services, or any other form of communication.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Contact Details: Name, email address, phone number
Business Details: Company name, job title, industry
Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time on site, referring URLs
Communication Records: Emails, messages, support interactions

3. How We Use Your Information

Deliver and manage our services
Respond to enquiries or technical support requests
Improve our website and services
Send relevant updates and marketing content (if consented)
Comply with our legal obligations

4. Legal Bases for Processing

Consent – when you opt-in to marketing or optional services
Contractual necessity – when processing is required to provide services
Legal obligation – when required by law or regulation
Legitimate interests – where appropriate for our business purposes

5. Sharing of Data

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., analytics tools, cloud platforms)
Legal authorities if required by law
CRM, email, and communications platforms (under strict confidentiality)

All partners are contractually required to comply with applicable data protection laws.

6. International Data Transfers

Adequate safeguards are in place (e.g. Standard Contractual Clauses)
The destination country is deemed adequate under UK law

7. Retention of Data

Deliver and maintain services
Comply with legal obligations
Resolve disputes and enforce agreements

You can request data deletion anytime by contacting us.

8. Cookies & Tracking Technologies

Understand user behaviour (e.g., via Google Analytics)
Maintain user sessions and security
Provide a better user experience

You may control or disable cookies in your browser settings.

9. Data Security

Encrypted data transmission
Secure access controls
Regular audits and system monitoring

10. Contact Us

If you have questions or concerns, please contact:

Data Protection Officer

Centos Digital

📧 Email: privacy@centosdigital.com

📞 Phone: +44 20 3411 0820

🌐 Website: https://centosdigital.com

You can also contact the Information Commissioner's Office (ICO) at https://ico.org.uk/

11. Updates to This Policy

We may revise this policy periodically. The updated version will be posted on this page with the effective date.